Pension funds and their service suppliers must soon decide what they want their future business models to look like.
It's coming close to a year now since life for all of us was thrown into turmoil. We have all been forced into massive behavioural changes. From an organisational perspective the most visible and possibly most significant of these has involved our people having to flip from office to homeworking. This has involved a huge adjustment for both individuals and those managing them within teams. It has, for many, also involved a considerable degree of domestic upheaval.