How well prepared were you for the COVID-19 crisis? Make sure the next crisis does not catch you unawares.

For over a decade Avida International has been helping pension funds' executive functions and Trustee Boards prepare for dealing with crises. Together with Strategia Worldwide, we have developed workshops focusing on leadership development, ​mental agility training, ​wargaming, ​and crisis management simulations. Now, prompted by the Covid-19 crisis, we have developed a crisis management workshop specifically designed with the homeworking environment in mind.

Be Prepared

Please contact me about Avida International Crisis Management workshops

How we can help you

A suite crisis management workshops

to help you be prepared 

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NEW! Work From Home workshop

Test your organisation's Crisis Management Plan, the situational awareness processes and the decision-making and direction-giving abilities of your team.

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War
Games

In-person exercises simulating a potential crisis, monitored by Avida and Strategia professionals.

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Coaching
Support

To prepare a pension fund's executive function and its Trustee Board to deal with crises, both collectively and individually.

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Bespoke
Solutions

Talk to us about your needs -- we are happy to design the perfect Crisis Management solution for your organisation.

How we can help you

NEW! Workshop specifically designed for the current Work From Home environment

To ensure maximum effectiveness, our crisis management exercises have traditionally been played in the client’s office where they can be observed by Avida and Strategia experts. Working from home (WFH) calls for an approach that focuses specifically on the very real crisis issues that can be experienced in the WFH situation.  

Your team will become more aware of potential crises and have the opportunity to mitigate them before they occur. They will also benefit from an exercise that will promote team-building and bonding -- especially important in the current WFH environment. 

The workshop can be adapted to your specific needs. Clients often tell us, for example, that they gain extra benefit by the inclusion of external providers in the workshop. 

 

 

Lessons from the military

Won't use this section

Why the combination of Avida International and Strategia Worldwide is so powerful

The exercise aimed to deliver an Investment Team that is familiar and comfortable with their Crisis Management Plan (CMP) and confident to apply it in a real-life situation; specifically to:Build the skills, confidence and intellectual ‘muscle memory’ of the team,and Test the Crisis Management Plan.

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AICRM

Monthly Plans

Bronze

Get onboard with the free plan and explore the features

Silver

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Gold

Get onboard with the free plan and explore the features

Platinum

Get onboard with the free plan and explore the features

Diamond

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EUR

from € 420
per month

Talk to Sales
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Access to annual seminar on client retention

Annual client retention report “voice of the customer”

Access to semi-annual expert webinars on best practices

Review of existing practise on client retention management

On-off pilot for key client (including interviews, bespoke advise and 1 coaching session with client facing staff)

 

Subscription to AICRM tooling and database

 

Subscription on AICRM monitoring with interviews

   

Tailored advice on improving your client retention rates with client specific action plan for improvement

     

Support in client specific actions for improvement

       

Tailored on-the-job training with client facing staff (6 group coaching sessions per annum)

       

Tailored monthly one-to-one coaching with client facing staff

       
           
AICRM

Monthly Plans

Bronze

Get onboard with the free plan and explore the features

Silver

Get onboard with the free plan and explore the features

EUR

from € 420
per month

Talk to Sales
Talk to Sales

Access to annual seminar on client retention

Annual client retention report “voice of the customer”

Access to semi-annual expert webinars on best practices

Review of existing practise on client retention management

On-off pilot for key client (including interviews, bespoke advise and 1 coaching session with client facing staff)

 

Subscription to AICRM tooling and database

 

Subscription on AICRM monitoring with interviews

   

Tailored advice on improving your client retention rates with client specific action plan for improvement

   

Support in client specific actions for improvement

   

Tailored on-the-job training with client facing staff (6 group coaching sessions per annum)

   

Tailored monthly one-to-one coaching with client facing staff

   
     
AICRM

Monthly Plans

Gold

Get onboard with the free plan and explore the features

Platinum

Get onboard with the free plan and explore the features

EUR

Talk to Sales Talk to Sales

Access to annual seminar on client retention

Annual client retention report “voice of the customer”

Access to semi-annual expert webinars on best practices

Review of existing practise on client retention management

On-off pilot for key client (including interviews, bespoke advise and 1 coaching session with client facing staff)

Subscription to AICRM tooling and database

Subscription on AICRM monitoring with interviews

Tailored advice on improving your client retention rates with client specific action plan for improvement

 

Support in client specific actions for improvement

   

Tailored on-the-job training with client facing staff (6 group coaching sessions per annum)

   

Tailored monthly one-to-one coaching with client facing staff

   
     
AICRM

Monthly Plans

Diamond

Get onboard with the free plan and explore the features

 

EUR

Talk to Sales  

Access to annual seminar on client retention

 

Annual client retention report “voice of the customer”

 

Access to semi-annual expert webinars on best practices

 

Review of existing practise on client retention management

 

On-off pilot for key client (including interviews, bespoke advise and 1 coaching session with client facing staff)

 

Subscription to AICRM tooling and database

 

Subscription on AICRM monitoring with interviews

 

Tailored advice on improving your client retention rates with client specific action plan for improvement

 

Support in client specific actions for improvement

 

Tailored on-the-job training with client facing staff (6 group coaching sessions per annum)

 

Tailored monthly one-to-one coaching with client facing staff

 
   
be prepared and work together as a team

Sample agenda for the 'Work From Home' crisis workshop

1. Welcome and Introduction. (5 mins)

2. Scene-setter. Horizon-scanning talk summarising the key likely (and unlikely) economic, political and social threats/risks that the pension sector faces over the next 12-18 months and addressing some of the ways in which organisations may wish to consider how they are going to adapt and how they will approach risk reduction and mitigation as well as response and recovery measures in the event of a crisis affecting their business. (20 mins)

3. Exercise. Participants take part in a discursive table-top scenario exercise in which they explore and identify key issues relating to a crisis affecting their organisation and address their management of that crisis. Participants will be placed in separate, virtual ‘rooms’, each of which will be facilitated and observed by a Strategia/Avida team member. Participants will be required to determine likely strategic objectives, critical information requirements, key stakeholders and the key messages to be communicated to those stakeholders. The exercise tests the organisations Crisis Management Plan, the situational awareness processes and the decision-making and direction-giving abilities of the participants. (60 mins)

4. Group Feedback. Each group will provide a short summary of their key findings from the exercise. (30 mins

5. Facilitators’ Review. Each facilitator will provide a short review of their group’s performance. (15 mins).

6. Plenary Session. An opportunity for participants to review their own performances and findings and to identify/recommend any key lessons that can be taken forward to improve both individuals’ and the organisations preparedness for and ability to cope with a crisis . (15 mins)

7. Concluding Remarks. A summary of the key findings and conclusions. (5 mins) Total time: 150 mins (2.5 hours)

lessons from the military

Tell The Reader More

The headline and subheader tells us what you're offering, and the form header closes the deal. Over here you can explain why your offer is so great it's worth filling out a form for.

Remember:

  • Bullets are great
  • For spelling out benefits and
  • Turning visitors into leads.

Teams Concept. Word on Folder Register of Card Index. Selective Focus.

personalise your workshop

Flexible options

The current 'work from home' environment has its own specific challenges and risks. Our workshop focuses on the following aspects:

  • Stress-test your Crisis Management Plan
  • Evaluate the situal awareness processes
  • Assess the decision-making and direction-giving abilities of the participants
  • While strengthening your teams by providing a worthwhile collaborative project to work on -- a must in these times of extended isolation!

You can personalise your workshop by:

  • Including suppliers or external service providers
  • Adding a Subject Matter Expert as speaker
  • Grouping your participants in either existing teams, across teams, or according to themes 

 

Client Retention Monitoring

Client specific annual reports

SUBSCRIBE
EUR

€1,500 per client

with a minimum of 20 clients

AICRM© reporting integrates 4 perspectives, each of which is measured against market standards: 

  • Quantitative financial data
  • Governance and alignment of interests
  • Client relationships and communication
  • Innovation and thought leadership
Client Retention Monitoring

Client specific annual reports

SUBSCRIBE
EUR

€1,500 per client

with a minimum of 20 clients

AICRM© reporting integrates 4 perspectives, each of which is measured against market standards: 

  • Quantitative financial data
  • Governance and alignment of interests
  • Client relationships and communication
  • Innovation and thought leadership
LESSONS FROM THE MILITARY

Learn from crisis management experts: the military

Why the combination of Avida International and Strategia Worldwide is so powerful

At Avida International we are experts at pension fund governance, offering strategic guidance, consultancy, coaching and interim management to our pension fund clients. Avida's team is a unique combination of high calibre and seasoned professionals, all of whom have leadership and operational experience in the asset management, pensions and insurance industries.

Formed by two former British military figures, Strategia Worldwide aids business leaders to understand the interconnectedness of risk, and how they can combat it. 

Founder Sir Richard Shirreff: "No military commander would launch an operation without testing their plan with a ‘red team’. Before deploying any tactic, it is important for those executing the plan to understand what hypothetical scenarios could emerge while they attempt to do so."

Quoting nineteenth-century Prussian military commander Helmuth van Moltke, he adds: no plan survives contact with the enemy.” It’s not so much the plan that matters, the planning process of assessing, understanding and reassessing is what counts. If you develop that intellectual muscle memory from that process, you can respond to issues that might otherwise throw off your plan."

Read more about the lessons we can learn from the military:

  1. Fighting Spirit - What the armed forces can teach business. An article from the Economist (October 2020)
  2. Retired General of the Netherlands Army Tom Middendorp - Read the transcript of his presentation for Avida International
  3. Battling the Risks An article co-written by Avida International and Strategia Worldwide,  published by the Pensions Management Institute 

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TESTIMONIALS

What some of our clients have to say: