for FINANCIAL SERVICE PROVIDERS
Strategic Guidance . Market Intelligence . Consulting & Business Coaching
Quick EnquiryFor over a decade Avida International has been helping pension funds' executive functions and Trustee Boards prepare for dealing with crises. Together with Strategia Worldwide, we have developed workshops focusing on leadership development, mental agility training, wargaming, and crisis management simulations. Now, prompted by the Covid-19 crisis, we have developed a crisis management workshop specifically designed with the homeworking environment in mind.
Please contact me about Avida International Crisis Management workshops
Test your organisation's Crisis Management Plan, the situational awareness processes and the decision-making and direction-giving abilities of your team.
In-person exercises simulating a potential crisis, monitored by Avida and Strategia professionals.
To prepare a pension fund's executive function and its Trustee Board to deal with crises, both collectively and individually.
Talk to us about your needs -- we are happy to design the perfect Crisis Management solution for your organisation.
To ensure maximum effectiveness, our crisis management exercises have traditionally been played in the client’s office where they can be observed by Avida and Strategia experts. Working from home (WFH) calls for an approach that focuses specifically on the very real crisis issues that can be experienced in the WFH situation.
Your team will become more aware of potential crises and have the opportunity to mitigate them before they occur. They will also benefit from an exercise that will promote team-building and bonding -- especially important in the current WFH environment.
The workshop can be adapted to your specific needs. Clients often tell us, for example, that they gain extra benefit by the inclusion of external providers in the workshop.
Why the combination of Avida International and Strategia Worldwide is so powerful
The exercise aimed to deliver an Investment Team that is familiar and comfortable with their Crisis Management Plan (CMP) and confident to apply it in a real-life situation; specifically to:➢Build the skills, confidence and intellectual ‘muscle memory’ of the team,and ➢Test the Crisis Management Plan.
AICRMMonthly Plans |
BronzeGet onboard with the free plan and explore the features |
SilverGet onboard with the free plan and explore the features |
GoldGet onboard with the free plan and explore the features |
PlatinumGet onboard with the free plan and explore the features |
DiamondGet onboard with the free plan and explore the features |
EUR |
from € 420 |
Talk to Sales | Talk to Sales | Talk to Sales | Talk to Sales |
Access to annual seminar on client retention |
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Annual client retention report “voice of the customer” |
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Access to semi-annual expert webinars on best practices |
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Review of existing practise on client retention management |
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On-off pilot for key client (including interviews, bespoke advise and 1 coaching session with client facing staff) |
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Subscription to AICRM tooling and database |
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Subscription on AICRM monitoring with interviews |
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Tailored advice on improving your client retention rates with client specific action plan for improvement |
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Support in client specific actions for improvement |
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Tailored on-the-job training with client facing staff (6 group coaching sessions per annum) |
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Tailored monthly one-to-one coaching with client facing staff |
|||||
AICRMMonthly Plans |
BronzeGet onboard with the free plan and explore the features |
SilverGet onboard with the free plan and explore the features |
EUR |
from € 420 |
Talk to Sales |
Access to annual seminar on client retention |
||
Annual client retention report “voice of the customer” |
||
Access to semi-annual expert webinars on best practices |
||
Review of existing practise on client retention management |
||
On-off pilot for key client (including interviews, bespoke advise and 1 coaching session with client facing staff) |
||
Subscription to AICRM tooling and database |
||
Subscription on AICRM monitoring with interviews |
||
Tailored advice on improving your client retention rates with client specific action plan for improvement |
||
Support in client specific actions for improvement |
||
Tailored on-the-job training with client facing staff (6 group coaching sessions per annum) |
||
Tailored monthly one-to-one coaching with client facing staff |
||
AICRMMonthly Plans |
GoldGet onboard with the free plan and explore the features |
PlatinumGet onboard with the free plan and explore the features |
EUR |
Talk to Sales | Talk to Sales |
Access to annual seminar on client retention |
||
Annual client retention report “voice of the customer” |
||
Access to semi-annual expert webinars on best practices |
||
Review of existing practise on client retention management |
||
On-off pilot for key client (including interviews, bespoke advise and 1 coaching session with client facing staff) |
||
Subscription to AICRM tooling and database |
||
Subscription on AICRM monitoring with interviews |
||
Tailored advice on improving your client retention rates with client specific action plan for improvement |
||
Support in client specific actions for improvement |
||
Tailored on-the-job training with client facing staff (6 group coaching sessions per annum) |
||
Tailored monthly one-to-one coaching with client facing staff |
||
AICRMMonthly Plans |
DiamondGet onboard with the free plan and explore the features |
|
EUR |
Talk to Sales | |
Access to annual seminar on client retention |
||
Annual client retention report “voice of the customer” |
||
Access to semi-annual expert webinars on best practices |
||
Review of existing practise on client retention management |
||
On-off pilot for key client (including interviews, bespoke advise and 1 coaching session with client facing staff) |
||
Subscription to AICRM tooling and database |
||
Subscription on AICRM monitoring with interviews |
||
Tailored advice on improving your client retention rates with client specific action plan for improvement |
||
Support in client specific actions for improvement |
||
Tailored on-the-job training with client facing staff (6 group coaching sessions per annum) |
||
Tailored monthly one-to-one coaching with client facing staff |
||
1. Welcome and Introduction. (5 mins)
2. Scene-setter. Horizon-scanning talk summarising the key likely (and unlikely) economic, political and social threats/risks that the pension sector faces over the next 12-18 months and addressing some of the ways in which organisations may wish to consider how they are going to adapt and how they will approach risk reduction and mitigation as well as response and recovery measures in the event of a crisis affecting their business. (20 mins)
3. Exercise. Participants take part in a discursive table-top scenario exercise in which they explore and identify key issues relating to a crisis affecting their organisation and address their management of that crisis. Participants will be placed in separate, virtual ‘rooms’, each of which will be facilitated and observed by a Strategia/Avida team member. Participants will be required to determine likely strategic objectives, critical information requirements, key stakeholders and the key messages to be communicated to those stakeholders. The exercise tests the organisation’s Crisis Management Plan, the situational awareness processes and the decision-making and direction-giving abilities of the participants. (60 mins)
4. Group Feedback. Each group will provide a short summary of their key findings from the exercise. (30 mins
5. Facilitators’ Review. Each facilitator will provide a short review of their group’s performance. (15 mins).
6. Plenary Session. An opportunity for participants to review their own performances and findings and to identify/recommend any key lessons that can be taken forward to improve both individuals’ and the organisation’s preparedness for and ability to cope with a crisis . (15 mins)
7. Concluding Remarks. A summary of the key findings and conclusions. (5 mins) Total time: 150 mins (2.5 hours)
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Remember:
The current 'work from home' environment has its own specific challenges and risks. Our workshop focuses on the following aspects:
You can personalise your workshop by:
€1,500 per client
with a minimum of 20 clients
AICRM© reporting integrates 4 perspectives, each of which is measured against market standards:
€1,500 per client
with a minimum of 20 clients
AICRM© reporting integrates 4 perspectives, each of which is measured against market standards:
Why the combination of Avida International and Strategia Worldwide is so powerful
At Avida International we are experts at pension fund governance, offering strategic guidance, consultancy, coaching and interim management to our pension fund clients. Avida's team is a unique combination of high calibre and seasoned professionals, all of whom have leadership and operational experience in the asset management, pensions and insurance industries.
Formed by two former British military figures, Strategia Worldwide aids business leaders to understand the interconnectedness of risk, and how they can combat it.
Founder Sir Richard Shirreff: "No military commander would launch an operation without testing their plan with a ‘red team’. Before deploying any tactic, it is important for those executing the plan to understand what hypothetical scenarios could emerge while they attempt to do so."
Quoting nineteenth-century Prussian military commander Helmuth van Moltke, he adds: “no plan survives contact with the enemy.” It’s not so much the plan that matters, the planning process of assessing, understanding and reassessing is what counts. If you develop that intellectual muscle memory from that process, you can respond to issues that might otherwise throw off your plan."
Read more about the lessons we can learn from the military:
Pension governance and risk management must be regularly tested for rigour and effectiveness. The crisis management exercise Avida International and Strategia Worldwide organised for us was incredibly useful in identifying our strengths as well as isolating areas where improvements can be made. I would thoroughly recommend the exercise and Avida to fellow pension funds.
Richard Law - Deeks | Royal Mail
We recently worked through a programme with Avida and Strategia to help us manage our business through a crisis. Whilst no one could have predicted COVID-19, in the last several days the lessons learned are resonating very strongly. Put simply, we've felt very much better prepared to deal with the challenges.
Ian McKinlay | Lloyds Banking Group
LONDON
Avida International Organisational
Performance & Governance Ltd
40 Queen Anne Street
London W1G 9EL T +44 203 637 5759
E info@avida-int.com
W www.avida-int.com
Companies House 8731995
AMSTERDAM
Avida International BV
Barbara Strozzilaan 201
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T +31 20 737 1047
E info@avida-int.com
W www.avida-int.com
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MUNICH
Avida International GmbH
Theresienstraße 1
80333 München
T +49 89 205 008 5020
E info@avida-int.com
W www.avida-int.com
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